Privacy policy

Last updated: August 5, 2026

Patouzen ("we", "us", "our") operates the website patouzen.com. This policy explains how we collect, use, and protect your personal data, in accordance with the General Data Protection Regulation (GDPR).

Data Controller

Patouzen, 30 Rue du Cygne, 86100 Châtellerault, France. Contact: contact@patouzen.com

Data Collected

We collect the following data: identity and contact details (name, postal address, email, phone), order and payment data, connection and browsing data (cookies, IP address).

Purposes and Legal Basis

  • Processing your orders and ensuring delivery (contract performance)
  • Contacting you when necessary (contract performance)
  • Sending you marketing communications, with your consent (consent)
  • Preventing fraud and ensuring website security (legitimate interest)
  • Complying with our legal and accounting obligations (legal obligation)

Data Recipients

Your data is processed by Patouzen and shared with our technical service providers, including Shopify (store hosting and management), carriers, and payment providers, strictly to the extent necessary to perform our services.

Data Retention

Your data is kept for as long as necessary for the purposes described above, and in accordance with our legal obligations, particularly accounting and tax obligations.

Cookies

Our website uses cookies to improve your experience, measure audience, and, with your consent, for advertising purposes. You can manage your preferences via the cookie banner displayed on the site.

Your Rights

In accordance with the GDPR, you have the right to access, rectify, erase, restrict, object to, and port your data. You may also file a complaint with the CNIL (www.cnil.fr). To exercise your rights, contact us at contact@patouzen.com.

Data Transfers

Some of your data may be transferred outside the European Union by our service providers, including Shopify, with appropriate safeguards such as the European Commission's standard contractual clauses.

Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or disclosure.

Changes to This Policy

This policy may be updated periodically. The last update date appears at the top of this page.

Contact

For any questions regarding this privacy policy, contact us at contact@patouzen.com.