Shipping policy

Delivery Areas

Patouzen ships to many countries, including France, the European Union, the United Kingdom, Switzerland, the United States, Canada, and several other countries. Delivery availability is automatically confirmed at checkout based on your address.

Shipping Costs and Times

Shipping is free from €50 of purchases. Below this amount, shipping costs may apply and are shown before order confirmation.

Order preparation typically takes 1 to 3 business days. Delivery times then vary depending on the destination, generally between 3 and 12 business days.

Order Tracking

A confirmation email with a tracking number is sent to you as soon as your order is shipped.

Delays and Delivery Issues

In case of a significant delay, damaged package, or loss, contact us at contact@patouzen.com so we can help you quickly.